What are the delivery charges?

Delivery charge varies with each Location.

What is the estimated delivery time?

Estimated delivery time depends on the following factors:

  • Product’s availability
  • The destination to which you want the order shipped.

Generally, we deliver in 7-10 business days.

Are there any hidden costs (sales tax, octroi, etc) on items sold by Flatshop?

There are NO hidden charges when you make a purchase on Flatshop

Flatshop does not/cannot ship to my area. Why?

The Pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  • Whether the Flatshop ships to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location

At times Flatshop prefers not to ship to certain locations. This is entirely at their discretion.

Why is the CoD option not offered in my location?

The availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible Our Logistics will facilitate the pick-up of the item.

Does Flatshop deliver internationally?

As of now, Flatshop doesn’t deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.